Shipping Policy

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from our office in Taiwan or China and we will do everything they can to get you your order as fast as they can! Estimated 4-7 business days delivery time. Most orders arrive within 14 days of ordering. 

Will I get a tracking number?

Once we dispatch your order to our courier partner, you'll receive an email with your tracking number. If you don't receive one, please email Support@clean2lift.com.


WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.